The recent CrowdStrike outage highlights the global ramifications when system updates go wrong.
We have co-authored a new publication in collaboration with our international partners:
- the Cybersecurity and Infrastructure Security Agency (CISA)
- the Federal Bureau of Investigation (FBI).
Safe software deployment: How software manufacturers can ensure reliability for customers is part of CISA's Secure by Design series. It encourages manufacturers to establish a safe software deployment program as part of their software development lifecycle.
This publication is intended for software or service manufacturers deploying software to many types of customer systems, including mobile devices, laptops and cloud-based services.
It is critical for all software manufacturers to implement a safe software deployment program supported by verified processes, including robust testing and measurements. This ensures successful system updates that maintain customer trust. The program should follow a proactive and holistic secure-by-design approach to cyber security, including:
- starting with a security mindset from the outset
- building in security throughout the design and development process
- ensuring ongoing vulnerability management through to secure deprecation.
To learn more about establishing a safe software deployment program, download the full publication.