Pages tagged 'msp'

What should an MSP do?

MSPs have a responsibility to their customers to protect their data and notify them of breaches and compromises. MSPs should implement best practice cyber security and be transparent when a compromise occurs, including by sharing what steps they are taking to remediate and mitigate the risk of a …

Link For:

ACSC advice for MSPs

The Australian Cyber Security Centre (ACSC) is providing assistance to ICT managed service providers (MSPs) in the wake of the global cyber security compromise confirmed by the Australian Government. Alastair MacGibbon, Head of the ACSC and National Cyber Security Adviser, says the incident has …

Link For:

Has the global MSP hack affected your business?

The global hack of ICT managed service providers, or MSPs, has affected businesses across Australia and the world. MSPs manage IT services and infrastructure for businesses of all sizes, and access their customers’ systems remotely, making them attractive targets for state actors and cybercriminals. …

Link For:

Contact us

If you are experiencing a cyber security incident, report it here: for individuals for small and medium business for government for big business or infrastructure providers General enquiries Phone: 1300 CYBER1 (1300 292 371) Email: [email protected] Address: PO Box 5076, Kingston ACT 2604

Link For:

What should customers of MSPs do?

Australian organisations are responsible for ensuring their IT systems and data are protected, including when it is outsourced to an MSP. Customers of MSPs can take actions to protect your network and data. MSP customers should contact their MSP to ensure they are doing everything necessary to …

Link For:

I am an individual. Have I been affected?

We have no evidence to suggest that individuals or the general public have been specifically targeted. The compromise appears to be primarily for stealing intellectual property from organisations. Organisations operating in Australia must take all reasonable steps to protect their clients from …

Link For:

MSP Better Practice Principles

This document specifies the Australian Cyber Security Centre (ACSC) better practice principles for Managed Service Providers (MSPs). MSPs commit to these principles as a requirement of joining the ACSC Managed Service Provider Partner Program (MSP3). Download the principles here

Link For:

National Cyber Security Adviser urges end to complacency after global theft of commercial secrets

The Australian Cyber Security Centre (ACSC) is providing assistance to ICT managed service providers (MSPs) in the wake of the global cyber security compromise confirmed by the Australian Government. Alastair MacGibbon, Head of the ACSC and National Cyber Security Adviser, says the incident has …

Link For:

Implementing the Essential Eight for MSPs

Following the global compromise of managed service providers or MSPs, the Australian Cyber Security Centre (ACSC) is calling on Australian businesses and individuals to be proactive in implementing better cyber security practices. While no single mitigation strategy is guaranteed to prevent cyber …

Link For:

MSP Investigation Report

The ACSC investigation report details the theft of commercial secrets, data and information from the Australian arm of a multinational construction services company via their Managed Service Provider. The compromise reflects those detailed in a 2017 public report ‘Operation Cloud Hopper’, which …

Link For:

Introducing the MSP Partner Program (MSP<sup>3</sup>)

The ACSC has developed a program to enhance the security posture of Managed Service Providers (MSPs) in Australia. Rolling out in 2019, MSP3 is a principles-based, 12-month industry program of engagement and continuous improvement activities that will support Australian MSPs and their customers to …

Link For:

Questions to ask your Managed Service Provider

Here are some simple and practical questions that you can ask your managed service provider (MSP), to make sure they’re protecting your system and your data. Download the questionnaire here

Link For:

Managing security when engaging MSPs

The compromise of several global MSPs was reported in 2017. In response, the ACSC provided stakeholders with the information they needed to protect themselves and others from this threat. Impacted MSPs were informed. In 2018, sophisticated cyber adversaries continue to target and compromise MSPs …

Link For:

MSPs How to manage risk to your customer

The compromise of several Managed Service Providers (MSPs) global networks was reported in 2017. In response, the ACSC provided stakeholders with the information they needed to protect themselves and others from this threat. Impacted MSPs were made aware, and some are actively managing their own …

Link For: