Always question unexpected requests for your personal or financial information, and keep your passwords safe.
Netflix warned subscribers at the weekend about a malicious email campaign that entices users to follow a ‘link’ to update bank details, but which instead gives cyber criminals access to your bank account.
If you suspect you have received a fraudulent email or text message that appears to be from the company, Netflix advises that you follow these tips to keep your information safe and secure:
Never enter your login or financial details after following a link in an email or text message
If you’re unsure if you’re visiting the legitimate Netflix website, type www.netflix.com directly into your web browser
Never click on any links or open any attachments in an email or text message you received unexpectedly, regardless of the source
If you suspect an email or text message is not from Netflix, do not reply to it.
If you’ve already clicked a suspicious link or provided any personal information to a website posing as Netflix, the streaming service advises that you:
Change your Netflix password to a new, unique one
Update your password on any websites where you used the same email and password
Contact your financial institution if any payment information was entered, as it may have been compromised
Forward the suspicious message to [email protected].
You can read more information from Netflix.
If you have been a victim of a cybercrime such as fraud, report it to the Australian Cybercrime Online Reporting Network (ACORN).