How do I recognise an email scam?

Scammers are becoming more sophisticated so it might be hard to tell if a message is really from a trusted organisation or a scam! These deceptive messages can be sent via email, SMS, instant messaging or social media platforms.  They often contain a link to a fake website and you’re encouraged to enter your personal details.

Always be on the lookout for suspicious messages. Avoid downloading attachments or clicking links unless you are sure they are legitimate. If in doubt, contact the relevant organisation directly via the details on their secure website to confirm. Read more about email safety and how to spot a scam.